About TMC - Meet Our Team

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Susan Palma is a Investigative Genealogist, Reunion Specialist, Professional Genealogist

The Missing Connection reunites long, lost loved ones that were separated by adoption for 25+ years. Founded in 1992. 


My name is Susan Palma and I am an Reunited Adoptee. I conducted my own search many years ago and have been reunited with my birth family. From there, I started a search and support group for Adult Adoptees, Birthparents and Adoptive Parents. 


My journey continued as a Investigative Genealogist and I have been reuniting many families for over the past 25+ years that were separated by adoption. My passion and dedication still continue today on reconnecting families.


I understand where my clients are coming from with myself being adopted and I have walked in their shoes. I act as the support for them before, during and after the search. I also act as their intermediary when the initial connection is made. This has proven time and time again that I am invested in having a good reunion for both parties. I am with my clients every step of the way. Confidentiality is extremely important for all involved. 


This process is life changing. There is a roller coaster of emotions that will happen thru out the search process. I will be there for them no doubt every step of the way. I can also, recommend books and articles for Adoptees and Birthparents to read to prepare themselves. 


I will listen and prepare you for the journey. I absolutely love reuniting long, lost family members that were separated by adoption. It shows and gives myself great joy and happiness to be able to put the pieces of the puzzle together for the families that have had many unanswered questions for many years.


My husband Don and I have 5 children together. We enjoy living in Virginia. When time allows we love to travel, spend time with our families, go to historical sites and genealogy events. Enjoy a country concert or two and play some golf in the summer....


Memberships and Professional Achievements:

  • Investigative Genealogist for 25+ years focusing on reuniting long, lost loved ones separated by adoption, constructing family trees and retrieving historical documents.
  • Genetic Genealogist in connecting DNA to long, lost, loved ones.
  • Adoption Search Specialist and Reunion Intermediary for 25+ years.
  • Member of the Association of Professional Genealogists.
  • Member of the Fredericksburg Regional Genealogical Society. Fredericksburg, Virginia.
  • Past Member of the Mount Vernon Genealogical Society. Alexandria, Virginia.
  • Specialized genealogical training received through countless workshops, DNA classes and conferences.
  • Continually study and adhere to the highest accepted professional genealogy standards.
  • Speaker at Fredericksburg Regional Genealogical Society
  • Speaker at Mount Vernon Genealogical Society
  • Speaker at Local and Regional Genealogy Society Programs, Meetings, Workshops and Conferences.
  • Founder of The Missing Connection Search and Support group in Watertown, N.Y. Started in 1992.
  • Interviewed by Northern NY Local TV Host about TMC. 
  • Featured articles in Northern NY newspaper about TMC Adoptees searching.
  • Met with Senator & Congressman for Open Records in Northern NY in the 1990's.
  • Marched in Washington, D.C. for Open Records in the 1990's.
  • Continued support for Open Records.
  • Proficient in the use of genealogical software programs

Never ever give up I tell everyone! I have had clients that were separated for 70 years and were recently reunited. There is hope for everyone! It will happen!......

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Donald Palma, Professional Genealogist, Genetic Genealogist

My name is Don Palma. I am a Professional Genealogist for the past 10 years focusing on genealogy and historical research. I continuously attend ongoing genealogy workshops, seminars, DNA classes and historical events to maintain current and up-to-date genealogy skills. I have spoken at local genealogy historical societies on various genealogy topics. 


Memberships and Professional Achievements:

  • Member of the Fredericksburg Regional Genealogical Society. 
  • Past Member of the Mount Vernon Genealogical Society.
  • Speaker at Local and Regional Societies and Genealogy Meetings.
  • Specialized field in Western New York and Eastern States  Genealogy Research. 


In my spare time, I enjoy doing genealogy research on my family tree. My family considers me the "Family Historian". I love to venture out and take historical trips with my wife Susan. We recently traveled to Gettysburg, PA to see the museum, battlefield, cemetery and town. A round of golf is also in order,

 and bbqing always.


Blessings To All,


Don and Susan Palma

The Missing Connection

"Reuniting Long Lost Loved Ones"  

The Missing Connection

"Reuniting Long Lost Loved Ones" 

Susan Palma, Investigative Genealogist 

 Phone: 703-994-2422 Call/Text

Susan@TheMissingConnection.com